FAQ’s for Patients
How will I know if I’m eligible to receive the COVID-19 vaccine?
You can check your eligibility online at www.health.gov.au, or you can phone the National coronavirus and COVID-19 vaccine helpline on 1800 020 080.
Where can I view more information about the COVID-19 AstraZeneca vaccine?
For accurate, evidence-based answers to questions regarding the COVID-19 vaccine please visit the Department of Health website, or call the National coronavirus and COVID-19 vaccine helpline on 1800 020 080.
What should I do before I get vaccinated for COVID-19?
Make sure your details are up to date with Medicare and that you are eligible to receive the vaccine. Further information on how you can check this information is available on the Department of Health website:
How do I book for a COVID-19 vaccination at General Practice Plus?
We encourage eligible patients to book their COVID-19 vaccination appointment online at our website or via the GPP App.
Please select ‘COVID-19 Vaccine Dose 1’ and a list of available appointments will be displayed.
Please be aware that appointment availability is limited and is dependent on the stock we receive from the Australian Government. If there are no appointments available with General Practice Plus we suggest you phone 1800 671 738 to book your COVID-19 vaccine at a Department of Health Community Clinic. The Community Clinics are located at Kingston, Brighton and New Norfolk.
I’m receiving my COVID-19 Vaccination through another Provider and require a Health Summary, how can I arrange this?
You will need to complete a ‘Patient Request for Information Form’ to authorise the release of this information. You can collect a form from reception at any of our clinics, alternatively you can print a copy here
Return the completed form to your nearest General Practice Plus clinic.
What does the Consent form for COVID-19 vaccination look like?
The consent form can be viewed on the Department of Health website:
After your AstraZeneca vaccine
A patient fact sheet about what to expect after being given the COVID-19 AstraZeneca vaccination can be viewed here:
I need proof that I’ve received the Covid-19 Vaccine, how do I obtain this?
Once you’ve had your vaccine, you’ll be able to get an immunisation history statement to prove your vaccination status. You can get proof of vaccinations from your Medicare immunisation history through myGov, or by calling Medicare on 1800 653 809.
Find out how to get your immunisation history statement on the Services Australia website:
What side effects can I expect?
Some people may experience minor side effects following vaccination, similar to those experienced following a flu vaccine. Common side effects include pain and redness at the injection site as well as more general side-effects such as muscle aches, chills, headache and tiredness.
Please use the COVID-19 vaccine side effect and symptom checker if you have concerns about any symptoms after your vaccine. The checker is also available through the National Coronavirus Helpline, 1800 020 080, 24 hours a day.
Make an appointment with your doctor if:
- You are concerned about new or unexpected symptoms
- You have symptoms that are not going away, or getting worse, after a few days
- Call 000 (Triple Zero) in the event of a medical emergency
I’ve received the COVID-19 vaccine. I don’t need to see my doctor but would like to report an adverse reaction, how do I do this?
Adverse events can be reported directly to Public Health Services either by:
Contacting the Immunisation team at the Public Health Hotline on 1800 671 738.
By completing the Adverse Event Following Immunisation (AEFI) Reporting Form and submitting it to [email protected] or via fax on (03) 6173 0821. The AEFI Reporting Form is available here:
COVID-19 Vaccine Side Effect Checkerhttps://www.healthdirect.gov.au/covid-19-vaccine-side-effect-checker