· Annual health checks and assessment
· Chronic disease screening and management
· POC blood tests
· Spirometry
· Ankle brachial Index assessments
· ECG
· Children’s health
· Men’s health
· Women’s health
· Family planning + antenatal care
· Immunisation: immunisation updates, influenza vaccine, immunisation resources
· Insurance medicals
· Skin checks
· Minor Surgery
· Cervical screening tests
· Pre-employment, driving and diving medicals
· Sexual health checks
· Weight management
· WorkCover

General Practice Plus is a private billing practice and fees are payable at the end of the consultation.

Fees will vary depending on the length of time you spend with the doctor, the complexity of your medical condition and the doctor you see. The fees below are indicative of fees billed by doctors in the Practice but patients should be aware that individual doctors may bill at slightly different rates.

Our indicative fees as of 1 January 2019 are as follows;

* Discounted fee includes aged pensioners, health care card holders, and children under 16 years.

Sunday and Public Holiday Consultations

Higher fees apply on Sundays. Please check fees with our Reception staff.

Our surgeries are not open on public holidays

Payment Terms

It is practice policy that all accounts are settled in full on the day of your consultation.

Payments may be made by cash, EFTPOS and credit card (Mastercard and Visa card cards accepted). Upon payment of your account, our staff will lodge your claim with Medicare. Provided you have your bank details registered with Medicare, your rebate will be forwarded directly into your nominated bank account within four days. This will overcome the need for you to visit a Medicare office.

Any accounts not paid on the day of your consultation will not generate automatic lodgement with Medicare and it your responsibility to organise claiming your rebate from medicare.

Cancellations

If you are unable to attend your appointment, please let us know with at least 3 hours’ notice to ensure we can make the same appointment time available to other patients.

Patients who fail to attend an appointment may be charged a failure to attend fee of $30 + GST for a single appointment (15mins) or $50 + GST for a double appointment (30mins).

This fee cannot be claimed through Medicare.

General Practice Plus will proactively communicate flu vaccination updates with our patient base within this section of our website.

Flu clinic appointments are now available to book online through our website or Hotdocs. We’ll be running these clinics at our Stoke Street, Gregory Street, Kingston and Cascade Road clinics every weekday from April 14th. There will be weekend and weeknight appointments available at Cascade Road. We will be running these clinics with your safety in mind at all times and will be adhering to social distancing requirements. Mountain Retreat is operating as a respiratory clinic at present and won’t be available for flu clinics this year.

Should I be vaccinated?

Annual influenza vaccination is recommended for everyone 6 months of age or over.

It important to get the flu shot every year, as the virus changes each year. Influenza is the most common vaccine-preventable disease in Australia. Although it can be a mild disease, it can also cause very serious illness in otherwise healthy people. It can require hospitalisation and can cause death. The more people who are vaccinated, the less likely that the flu will spread in the community.

Having influenza usually means taking a week or so away from work or school, and feeling very unwell. Can you and your family afford to risk influenza?

Influenza vaccination is particularly recommended for:

  • children aged 6 months to <5 years
  • adults aged ≥65 years
  • Aboriginal and Torres Strait Islander people
  • people with medical conditions that increase their risk of influenza
  • homeless people
  • pregnant women
  • carers and household contacts of people in high-risk groups
  • residents, staff and volunteers in aged care and long-term residential facilities
  • commercial poultry and pork industry workers
  • people who provide essential community services
  • people who are travelling during influenza season

People with the following medical conditions have a higher risk of influenza:

  • immunocompromising conditions, such as HIV, malignancy, functional or anatomical asplenia, and chronic steroid use
  • receiving immuno-oncology therapy
  • received a haematopoietic stem cell or solid organ transplant
  • cardiac disease
  • Down syndrome
  • obesity
  • chronic respiratory conditions
  • chronic neurologic conditions
  • chronic liver disease
  • other chronic illnesses that need medical follow-up or hospitalisation
  • long-term aspirin therapy in children (aged 6 months to 10 years)
  • preterm infants (<37 weeks gestation)

When should I have the Influenza Vaccine?

We recommended having the Vaccine any time after beginning of April

Strains of Influenza covered by this Vaccine:

  • A/Brisbane/02/2018 (H1N1)pdm09-like virus
  • A/South Australian/34/2019 ([email protected])-like virus
  • B/Washington/02/2019-Like (B/Victoria linneage) virus
  • B/Phuket/3073/2013-like (B/Yamagata lineage) virus

How much does it cost?

Those eligible for a free (government-funded) flu shot under the National Immunisation Program include:

  • people 65 years and over
  • people under 5 years of age
  • pregnant women
  • people with medical conditions that increase their risk of influenza
  • all Aboriginal and Torres Strait Islander People from 6 months of age

People who are not eligible for a government-funded vaccine may purchase a private vaccine:

  • A private flu vaccine is $16 at General Practice Plus

Important: The only service provided at Flu Vaccine Clinic appointment is influenza immunisation. If you require other services, including prescriptions and blood pressure checks, please book a separate appointment.

Please note: New patients to General Practice Plus will require a New Patient appointment and are not permitted to book into a Flu Vaccine Clinic as their first visit to the surgery.

General Practice Plus has a collaborative arrangement with the After Hours Doctor at Derwent Park. Therefore, if you need to see a doctor outside our normal surgery hours, please contact;

After Hours Doctor
252 Main Rd Derwent Park
Telephone 6165 2361

www.afterhoursdoctor.com.au

After your visit, the After Hours Doctors will forward a record of your visit to enable us to update your medical file.

You may also contact Healthdirect on 1800 022 222 which is a free national medical helpline where you will be able to discuss your symptoms with a Registered Nurse who will provide advice.

  • Phone (03) 6223 5533
  • Book online by clicking on the ‘Book an appointment’ button
  • Book an appointment
  • Use the General Practice Plus App on your phone or tablet

 

Standard appointments are 15 minutes. If you need more time with your doctor please book a Long Appointment (30 minutes), or a Prolonged Appointment (> 40 minutes).

Cancellations

If you are unable to attend your appointment, please let us know with at least 3 hours’ notice to ensure we can make the same appointment time available to other patients.

Patients who fail to attend an appointment may be charged a failure to attend fee of $30 + GST for a single appointment (15mins) or $50 + GST for a double appointment (30mins).

This fee cannot be claimed through Medicare.

General Practice Plus complies with all confidentiality and privacy obligations.

For more detail of our privacy policy, please click here.

The way we contact you for results and health reminders has changed.

For normal results, you will be notified via SMS that the result has been reviewed by your GP and is within an acceptable range.

For non-urgent results that require a follow up appointment, you will receive an SMS to advise you to make an appointment with your GP to discuss your results.

For urgent results, you will be contacted by clinical staff.

 

You can provide feedback directly to any of our staff members or lodge a suggestion in the Feedback Box in our waiting area.

We take complaints and concerns seriously. You may complete a contact form on the Get in Touch page on our website, or address your concern in writing to the Clinical Director at [email protected]. We will then attempt to resolve it within 30 days, in accordance with our complaints resolution procedure.  If you feel your complaint is not resolved adequately through the General Practice Plus complaints procedures, you have the right to contact the Tasmanian Health Complaints Commissioner by phoning 1800 001 170 or emailing [email protected]

Prescriptions
To obtain a repeat prescription you must attend an appointment. In most cases your doctor needs to see you in order to assess your need for a repeat prescription and assess that you being medicated correctly. In selected cases we may be able to accommodate your request to issue a repeat script without an appointment. This is at the discretion of the doctor, and you must have been seen by the doctor in the last three months. In this case, please allow two working days’ notice for collection. There is a charge for all scripts written without an appointment which is payable when you collect your prescription. There are no discounts for concession/pension card holders and there is no Medicare Rebate for this fee.

Referrals
If you need a referral to a specialist you must attend an appointment and meet with your doctor before they can provide you with a relevant and helpful referral letter.
It is a requirement of all medical practices that we do not provide referrals without a consultation taking place first. Please be advised that referrals cannot be backdated.
Requests for prescriptions or referrals without an appointment will be done at the doctor’s discretion.

All requests for medical certificates must involve a consultation with your doctor. We do not issue medical certificates without you attending an appointment with your doctor and we are not permitted to issue certificates retrospectively without a consultation with your doctor. Please advise reception at time of booking if your appointment is simply to obtain a Medical Certificate.

All of our General Practitioners and Allied Health Professionals are currently accepting new patients.

Our team will be building a new medical record for each new patient. Please arrive 10-15 minutes early for your first appointment, as we will need to enter some of your information into our medical database prior to your consultation.

You can print and complete the New Patient Registration Form (see below) prior to attending the surgery, if you wish. If you have any existing medical records with another clinic, you can fill out the Request for Medical Records form.

How to make an appointment

You can either:

  • phone us on 6223 5533 during opening hours, or
  • book online at any time of the day or night (just click on the book an appointment button).
  • use the GPP App on your smartphone or tablet

We recommend that new patients consider booking a Long Appointment (30 minutes) for their first visit.

If you have a complicated medical history, or would like more than one simple issue dealt with at your appointment, it is essential to book a Long Appointment.

What to bring to your appointment:

  • Your Medicare Card
  • Concession Cards
  • Your Patient Registration & Consent Form (print from the link below, and fill it in)
  • Payment for the consultation (please see our Fees)

New patient form 2019

And, if you have time, please bring a written list of:

  • Past medical history
  • Family medical history
  • Hospital admissions or surgeries
  • Allergies and previous adverse reactions to medication
  • Current Medications (or just bring your medications with you!).

This will enable more efficient use of your consultation time with your Doctor.

We look forward to meeting you!